Bespoke business software case studies: real systems, real results

construction and building control/

MC Plan and Site Services

• Building control
• Cloud business management system
• Live

MC Plan and Site Services manage building control applications on behalf of their clients, a process spanning initial submission, multiple site inspections, sign-off at each stage and final certification. Before the Cirrus system, this relied on paper-based inspection forms completed in the field and re-keyed at the office.

Cirrus built a connected cloud system that replaced the paper process entirely. Site inspectors complete digital inspection reports on their mobile device while on site, with GPS location automatically embedded, and reports are visible to the office team in real time. AI tools guide both office and site staff through the inspection process, flagging missing information and potential compliance issues before a report is submitted.

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building products and compliance/

Cellecta Ltd

• Building products and compliance
• Full operational business management system
• Live and growing

Cellecta manufactures acoustic and thermal building products. Their sales team visits construction sites to log calls, inspect installations and, where required, generate Robust Details compliance certificates. No standard CRM or ERP handles this workflow properly. Beyond compliance, they also needed to manage CPD events, HR and a QR-based merchandising system, each running separately with no connection between them.

The Cellecta system is the best example of what a long-term bespoke software partnership looks like. It started as a sales call logging tool and has grown year on year into a complete operational platform, adding modules as Cellecta’s needs evolved, all connected to the same underlying data.

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building warranty services/

MC Warranty Services

• Building warranty services
• Business management system with client portal
• Live

MC Warranty Services provide building warranty products for the residential new-build market. Their operation involves managing applications from initial enquiry through inspections, underwriting, sign-off and certificate issue. Before the Cirrus system, clients had no way to check application status without contacting the team directly, generating significant inbound enquiry overhead.

Cirrus built two connected systems: a comprehensive back-office management platform for the MC Warranty team, and a secure client-facing portal giving applicants real-time visibility of their application status, document upload and automated notifications at each key stage.

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what they have in common/

Three businesses, one approach

Every one of these businesses had processes that no off-the-shelf platform handled properly. Every one started with a conversation about what they actually needed. Every system was built from scratch by the Cirrus UK team: no templates, no plugins, no compromise. And every one continues to evolve as the business grows.

See which sectors we know best on our industries page, or read why bespoke beats off-the-shelf.