website maintenance/
For most new businesses, the website is one of the biggest early investments. It launches to a flurry of social media posts, the first enquiries arrive, and then it's left alone on its server to gather digital dust, often for years.
We know, because we've done it with our own website. This website maintenance checklist sets out the ten checks we recommend every business owner makes, why each one matters, and when it's worth calling in help.
- 10 practical checks
- Half an hour a fortnight
- Ready for AI search
- Any platform
why it matters/
A website is for life, not just for launch day
Design trends move on, and a dated website quietly tells visitors that your business has too. A neglected site is also exactly what hackers look for. The software behind every website receives security fixes all the time, as the recent PHP2Shell security flaws showed, and out-of-date plugins are one of the most common ways in (see is plugin debt killing your business growth?).
Looks are only half of it. Performance matters just as much: how quickly your pages load, how well they work on a phone, and whether search engines, including the new AI-powered ones, can read and understand them.
- 3–4 yrstypical website shelf life
Most websites start to look and perform their age after three to four years.
- 4–5 yrsa well-built, AI-ready site
A well-designed site built for modern search usually lasts four to five years.
- 2 weekshow often to check
Set aside half an hour every couple of weeks to run through the checklist below.
ai search/
Is your website invisible to AI search?
Search is changing fast. Google's AI Overviews and assistants such as ChatGPT and Copilot now answer questions by reading websites and summarising what they find. A site built two or three years ago probably wasn't designed with that in mind.
- Thin or out-of-date content
- Missing structured data
- Slow-loading pages
- Important text locked inside images
- News that contradicts your current services
- Pages with no clear purpose or description
Each of these makes a site harder for AI to understand, and a site AI can't understand gets mentioned less and ranks lower. We covered this in more depth in our report from BrightonSEO on AI and the future of search.
the checklist/
The 10-point website maintenance checklist
Work through these in order. The first four take minutes; the rest are worth a proper look every few months.
check 01/
Check it actually works
Visit your website as a customer would. Fill in the forms and click through a few pages on a computer and a phone. A broken contact form can cost you enquiries for months before anyone notices, so send yourself a test enquiry now and then.
check 02/
Check it's online at all
It sounds obvious, but we've met companies whose website had been down for years without anyone noticing. A free uptime monitor will email you the moment your site stops responding.
check 03/
Check it works on a phone
For many businesses, well over half of all visitors arrive on a mobile. If your site is awkward to use on a small screen, or doesn't load at all, those visitors simply go elsewhere.
check 04/
Check your contact details
Has someone left? Has the phone number changed, or the office moved? Out-of-date details are one of the most common problems we find, even on otherwise good websites.
check 05/
Keep your content current
Pages written years ago rarely describe what your business does today. Make sure your services, prices, case studies and claims reflect the business you run now.
check 06/
Review your meta titles and descriptions
These short summaries tell search engines, and searchers, what each page is about. When a page changes but its description doesn't, search engines get mixed signals and your ranking can suffer. Our digital marketing and SEO team checks these as standard.
check 07/
Make sure it's legal
Rules and expectations change. Review your terms and conditions and your privacy and cookie policies (UK GDPR applies to almost every business website). If you sell online, check your delivery and returns information too.
check 08/
Prune and refresh your news
AI-powered search reads your news alongside the rest of your site to work out who you are and what you offer. Old, off-topic articles that contradict your current services can lower your visibility. Keep what's relevant, update what's worth updating, and retire the rest with 301 redirects.
check 09/
Use 301 redirects when pages move
A 301 redirect tells browsers and search engines that a page has moved permanently, and where to find it. If you remove /my-news-from-1990/, a 301 can send visitors and Google to /my-news-from-2026/, which keeps most of the ranking the old page had earned. Redirects are easy to get wrong, so this is usually a job for your web developer.
check 10/
Be wary of "free" website audits
Plenty of companies send out alarming automated reports, hoping you'll pay them to fix even the simplest problem. Website owners forward these to us every week. More often than not the "fixes" aren't needed, and some would actually harm your ranking. Ask a reputable, local web company to look at your site properly instead.
your routine/
How often should you check your website?
Little and often works best. As a rule of thumb:
every 2 weeks/
The quick check
- Is the site online?
- Do the forms work?
- Does it look right on a phone?
- Are the contact details correct?
every few months/
The content review
- Services, prices and case studies
- Meta titles and descriptions
- News articles: keep, update or retire
once a year/
The big picture
- Terms, privacy and cookie policies
- Redirects for moved or removed pages
- Is the design still doing your business justice?
Your website was an expensive investment, and it's still working for your business every day. Neglect it at your peril.
common questions/
Website maintenance: frequently asked questions
How often should I maintain my website?
Cirrus Design Studio recommends a quick check every couple of weeks: make sure the site loads, the forms work, it displays properly on a phone and the contact details are correct. Review the content and meta descriptions every few months, and the legal pages at least once a year.
How long does a website last before it needs redesigning?
Most websites last around three to four years before they start to look and perform their age. A well-designed website built for modern, AI-powered search usually lasts four to five years, especially if it's maintained regularly.
What is a 301 redirect?
A 301 redirect permanently sends visitors and search engines from an old web address to a new one. Links to the old page keep working, and the new page keeps most of the search ranking the old one had earned.
Can you maintain a website you didn't build?
Yes. Cirrus Design Studio checks and maintains websites built by other companies, whether they run on Wix, our own Hydra CMS or another platform. Get in touch and we'll tell you where your site stands.
get in touch/
Let us look after your website
No time to work through the checklist yourself? Cirrus Design Studio has been designing, building and maintaining websites from our studio in Poole, Dorset for more than a decade. We'll check your site, fix what matters and keep it secure, up to date and visible in search, so you can get on with running your business.
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